Overview: As described in the “How to control your privacy" section of Discord’s Privacy Policy, all our users have control over their information and can directly edit or delete information from their account and limit what data we process. In addition to these rights, users residing in Brazil are afforded the right to certain additional information with respect to their personal information under the Lei Geral de Proteção de Dados (LGPD). If you are a Brazilian resident, this section applies to you.
Data Controller: As described in the “Welcome” section of Discord’s Privacy Policy, Discord Inc. is the controller for user data outside of the EEA and United Kingdom, including users in Brazil.
Exercising your rights: All our users have control over their information and can directly edit or delete information from their account and limit what data we process. Users in Brazil have additional rights that you can exercise through the Discord app directly or by contacting us. Those rights include:
Questions or concerns about your privacy? You can email us at [email protected].
Overview: As described in the “How to control your privacy" section of Discord’s Privacy Policy, all our users have control over their information and can directly edit or delete information from their account and limit what data we process. In addition to these rights, users residing in Canada are afforded the right to certain additional information with respect to their personal information under the Personal Information and Electronic Documents Act (PIPEDA). If you are a Canadian resident, this section applies to you.
Data Controller: As described in the “Welcome” section of Discord’s Privacy Policy, Discord Inc. is the controller for user data outside of the EEA and United Kingdom, including users in Canada.
Exercising your rights: All our users have control over their information and can directly edit or delete information from their account and limit what data we process. Users in Canada have additional rights that you can exercise through the Discord app directly or by contacting us. Those rights include:
Additionally, you may contact Discord’s Privacy Officer by emailing [email protected].
Overview: As described in the “How to control your privacy" section of Discord’s Privacy Policy, all our users have control over their information and can directly edit or delete information from their account and limit what data we process. In addition to these rights, users residing in the Republic of Korea are afforded the right to certain additional information with respect to their personal information under the Personal Information Protection Act. If you are a Republic of Korea resident, this section applies to you.
Data Controller: As described in the “Welcome” section of Discord’s Privacy Policy, Discord Inc. is the controller for user data outside of the EEA and United Kingdom, including users in the Republic of Korea.
Data retention and destruction: We retain personal information until we determine it is no longer needed for the processing purposes for which we collected or retain it or for legal compliance. You can learn more about data retention periods and the deletion process in our data retention policy.
Exercising your rights: All our users have control over their information and can directly edit or delete information from their account and limit what data we process. Users in the Republic of Korea have additional rights that you can exercise through the Discord app directly or by contacting us. Those rights include:
Contact Us
If you reside in the Republic of Korea, you can contact Yulchon LLC, Discord's appointed representative for data protection matters related to the processing of personal data, using the email address: [email protected] or via telephone at 02-528-5200. Yulchon LLC is also a designated local agent under the Network Act. Yulchon LLC's mailing address is:
Yulchon LLC
Representative: Kang Seok Hoon
38th Floor, Parnas Tower
521 Teheran-ro, Gangnam-gu
Seoul, South Korea
Additionally, you may contact Discord’s Privacy Officer by emailing [email protected].
Exercising your rights: As described in the “How to control your privacy" section of Discord’s Privacy Policy, all our users have control over their information and can directly edit or delete information from their account and limit what data we process. Depending on where you live, you may have certain additional rights in relation to your personal information. Please note that a number of these rights only apply in certain circumstances and all of these rights may be limited by law. You (or, in certain states as set forth below, an authorized agent acting on your behalf) can exercise these rights through the Discord app directly or by contacting us, including the right to:
You also have the right to not be discriminated against for exercising your rights. The laws of the state above also provide residents the right to opt out of “sales” of your information and “sharing/processing of information for targeted advertising.” However, we do not sell the personal data of our users or share personal data for targeted advertising purposes.
We also need to take reasonable steps to verify your identity before responding to a request. If you are an authorized agent submitting a request on a user’s behalf (where permitted), we may require proof of your written authorization before processing the request. Depending on where you live, you may have the right to appeal our decision to deny your request.
You may also have the right to opt out of the “sale” of “personal data” or “sharing” of “personal data” for “cross-context behavioral advertising” or “targeted advertising,” as such terms are defined in applicable law. Discord does not sell the personal information of our users as those terms are defined in the CCPA. We may combine the data we collect with information from other businesses to deliver more relevant sponsored content to you on our Services. This activity is considered processing your personal information for targeted advertising under certain state laws. If you (or in applicable states, your authorized agent) would like to opt out of our use of your information for such purposes, you can opt out of sponsored content personalization by using the in-app toggles described here.
If you have any questions about these rights, wish to exercise them, or request an appeal, please reach out to us at [email protected].
In addition to the rights described above, consumers residing in California are afforded the right to certain additional information with respect to their personal information under the California Consumer Privacy Act or (“CCPA”). If you are a California resident, this section applies to you.
Our collection and use of personal information: We collect, and have in the past 12 months collected, the following categories of personal information and sensitive personal information (denoted by *): identifiers (such as your username, the email address you used to sign up, and your phone number if you’ve chosen to provide it); personal information categories listed in the California Consumer Records Statute (such as name and your phone number if you’ve chosen to provide it); characteristics of protected classifications under California or federal law (such as age); commercial information (a record of what you’ve bought from Discord, if anything); financial data (payment information, which we collect using a third party payment processor, and your history of purchases from Discord); internet or other network information (how you interact with the application); location information (because your IP address may indicate your general location); audio, electronic, visual, thermal, olfactory, or similar information (such as photographs, video recordings and voice recordings); account access credentials* (such as account log-in); contents of messages sent on the platform*; inference data about you (for example, what content you may be interested in); and other information that identifies or can be reasonably associated with you. For more information about what we collect and the sources of such collection, please see the “The information we collect” section of Discord’s Privacy Policy. We collect and use sensitive personal information as defined by law (such as the CCPA), in accordance with applicable legal requirements, and we do not use or disclose it other than for purposes for which there is not a right to limit under the CCPA.
We collect personal information for the business and commercial purposes described in the “How we use your information” section of Discord’s Privacy Policy.
Disclosure of personal information: We may disclose your personal information to third parties as described in the “How we disclose your information” section of Discord’s Privacy Policy. We disclose the categories of personal information mentioned in that section for business or commercial purposes.
No sale of personal information: The CCPA sets forth certain obligations for businesses that “sell” or “share” personal information. Discord does not sell the personal information of our users as those terms are defined in the CCPA. We may combine the data we collect with information from other businesses to deliver more relevant sponsored content to you on our services. This activity is considered processing your personal information for targeted advertising under certain state laws. If you (or in applicable states, your authorized agent) would like to opt out of our use of your information for such purposes, you can opt out of sponsored content personalization by using the in-app toggles described here.
We retain personal information as described in the “Data retention” section of Discord’s Privacy Policy and in our data retention policy.
Requests received: please see this page for information on the number of data requests we have received.
California’s “Shine the Light” law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties, as defined under applicable law, for their direct marketing purposes. We do not share your personal information with third-parties for their own direct marketing purposes.
Any residents under the age of 18 who have registered to use the services and who have posted content or information on the services can request that such information be removed from the services by contacting us at [email protected]. Such request must state that they personally posted such content or information and detail where the content or information is posted. We will make reasonable good faith efforts to remove the post from prospective public view or anonymize it so the resident cannot be individually identified. This removal process cannot ensure complete or comprehensive removal. For instance, third parties may have republished the post.
Overview: As described in the “How to control your privacy" section of Discord’s Privacy Policy, all our users have control over their information and can directly edit or delete information from their account and limit what data we process. In addition to these rights, users residing in the European Economic Area (EEA), United Kingdom (UK), and Switzerland are afforded additional rights under applicable EU, UK or Swiss data protection laws. For example, you can request a copy of your data, ask to have it deleted, and adjust your privacy settings right in the app. If you are a resident of these regions, this section applies to you.
Data Controller: As described in the “Welcome” section of Discord’s Privacy Policy, if you reside in the European Economic Area (“EEA”), Discord Netherlands BV is the “data controller” of your personal information collected through the services (as defined in our Terms of Service). For everyone else, Discord Inc. is the data controller. Details of our UK representative can be found at the end of this policy.
Exercising your rights: All our users have control over their information and can directly edit or delete information from their account and limit what data we process. Users in the EEA, UK, or Switzerland may have additional rights that you can exercise through the Discord app directly or by contacting us. Those rights include:
We do not conduct any automated decision-making.
If you have any questions about these rights or wish to exercise control over your information, please reach out to [email protected]. Please note that a number of these rights only apply in certain circumstances, and all of those rights may be limited by law. For example, where fulfilling your request would adversely affect other individuals or our trade secrets or intellectual property, where there are overriding public interests or where we are required by law to retain your personal data.
If you think we have infringed data protection laws, you can file a claim with the data protection supervisory authority in the EEA country in which you live or work or where you think we have infringed data protection laws, or with the UK Information Commissioner’s Office, as applicable to you.
EU-U.S./UK/Swiss Data Privacy Framework
Discord Inc complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.
Discord Inc has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF.
Discord Inc. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF.
If there is any conflict between the terms in our privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.
To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
Contact Us
Email us at [email protected] with any questions about our Privacy Policy or how we process your information.
To contact Discord’s Data Protection Officer, please email [email protected].
You can also reach us by mail if you want. If you reside in the EEA, you can contact us at:
Discord Netherlands BV
ATTN: Privacy Policy
Schiphol Boulevard 195 1118BG
Schiphol, Amsterdam, the Netherlands
If you reside anywhere else, you can contact us at:
Discord Inc.
ATTN: Privacy Policy
444 De Haro Street #200
San Francisco, CA 94107, USA
If you reside in the United Kingdom, you can also contact VeraSafe, Discord’s representative, who has been appointed pursuant to Article 27 of the UK General Data Protection Regulation, by using this contact form: https://verasafe.com/public-resources/contact-data-protection-representative or via telephone at +420 228 881 031. VeraSafe’s mailing address is:
VeraSafe United Kingdom Ltd.
37 Albert Embankment
London SE1 7TL United Kingdom
