In accordance with the European Electronic Communications Code (Directive (EU) 2018/1972) (the “EECC”), Discord is required to provide relevant users with the following information about the electronic communications service we provide as part of Discord’s communication services: including all communication via text, voice and video. This information supplements the terms of use of these services. This addendum further sets out the information required under the Telekommunikationsgesetz 2021 (“TKG 2021”).
Discord provides the following communication services to users:
Discord services are provided without minimum contract terms. Users may terminate their use of Discord services at any time, as described in Discord’s Terms of Service.
The Discord application is free to use, but Discord does make money by creating products for which users are willing to pay (e.g., Nitro, Server Boosts). Users are responsible for the costs of their data plan and internet access.
To use Discord, you’ll need to register an account with us. To do this, we ask you to provide us with certain details, such as a username, password, and a way of contacting you (such as an email address and/or phone number). Discord’s Privacy Policy provides more information on how we process your information.
We take a number of steps to help protect your information. All information sent within our services is encrypted both in transit and at rest. For example, we use Transport Layer Security (“TLS”) to encrypt text and images in transit. We also enforce technical and administrative access controls to limit which of our employees and contractors have access to nonpublic personal information.
The Discord application does not support access to emergency services.
Discord has enabled a number of accessibility enhancing features, which can be found on our accessibility page.
The Terms of Service set out limitations on Discord’s liability in connection with your use of the services. These limitations are subject to certain exclusions that we have described in the Terms of Service, including that such limitations will not affect your mandatory legal rights and remedies (such as statutory warranties) provided to you under Austrian law - to the extent they apply.
If you have any questions, you can contact us. Discord’s Terms of Service set out how disputes will be handled between us, including information on which governing law and venue applies. In addition, where permitted under the TKG 2021, you may be able to refer such cases for dispute resolution to the Rundfunk und Telekom Regulierungs-GmbH (RTR), A-1060 Wien, Mariahilfer Straße 77-79.
